OK so its been around for years in various products but finally we are seeing it emerge into the enterprise software landscape through Sametime Advanced and I’m sure something is coming along soon following Microsoft’s purchase of Parlano.
On the IBM front Adam can tell you more about this in much better detail than I (link). From my perspective the importance of the IBM announcement is that it is linked with the concept of persistent chat for communities. This is the most powerful thing that an IM solution can offer today in my opinion. Twitter for the enterprise? I’m not sure it is but I still think it will be a very powerful tool in the armory. Here is what Sametime Advanced will offer in this arena:
“Keep a continuous discussion running on a specific topic with an interested community of people — in the atmosphere of an informal conversation. You can monitor the chat rooms to which you have subscribed, see how many people/unread messages are in each, the number of unread messages or the number of active participants. Keep yourself in the loop with alerts so you’ll be notified when a group is discussing keywords in which you’re interested.”
This is a very powerful tool for information workers and more importantly groups and teams. Twitter and other tools are filling the gap today but are they truly secure? I don’t share sensitive information through twitter but I’d like a tool which I can use for that purpose. But just how important is twitter – important enough for myself and collegues to never forget to log in to twitter but sometimes forget to log in to sametime!
The next question will be federation of corporate persistent chat tools with public services 🙂 At that point I’ll end this mindless ramble.