How subtle design changes can impact the success of a new product came to me graphically this week with Notes 8. One thing that has concerned me is the screen real estate requirements for the client, especially as I’m an “X” tablet user, as in X’tra small at 1024×768 pixels when just using the tablet.
In Notes 8 with the sidebar opened using a release 7 mail template, a scenario many people will face during an enterprise upgrade (at least for a period of time) the email experience is difficult.
You can see that the subject field is invisible due to the layout in columns of all the individual facets of the email. In fact I got so fed up of this that I stopped design changes getting back to the server and switched to a release 8 design locally. Bingo …
…someone at IBM must have really thought about this issue. I wonder what the advice is in the interim while the client rollout is happening, the recommendations IBM could make to customers who can’t upgrade the mail template design till the last users client is upgraded to release 8 (and we all know how painful it is to get updates to mobile and remote workers at times!). I’m sure some basic recommendations can be made, perhaps a release 7 “sidebar friendly” template.