When attending a recent non-work training course a trainer used a great description of a path of learning from unconsciously incompetent, to consciously incompetent, to consciously competent and finally achieving unconscious competence. I loved the image this journey impressed on me and wondered about how this was true for collaboration.
This isn’t a simple journey for any of us as there are many inputs which influence our journey to unconscious collaboration. I think the key ones are:
– personal behaviour and psychology
– encouraged behaviour and rules
I’m interested in the journey to unconscious collaboration and how we can provide the correct tools, guidance and training to the correct people within our customer environments. I’m going to shut up there as I’m interested in reaction to this idea…